Practical English 4 1.S3.JAT.PP.4
Course objectives:
- to develop English language and communication competence in the field of tourist traffic service,
- to raise issues of realities, i.e. discussing selected elements of geography, demography, politics, economy, culture, tradition, etc. and the most important tourist attractions of English-speaking countries and their international tourist position
- in the grammar and lexical scope, developing language knowledge and skills provided for the course in a given semester of study (see the course content below)
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Course content for Practical English 4 (coursebook - units 9-10):
u.9. - grammar: ways of asking questions in English
- lexicon: customer service, personal qualities, phrasal verbs (2)
- professional skills: handling telephone conversations professionally
- case study: improving customer service
u.10. - grammar: past perfect tenses in English
- lexicon: idioms and metaphors
- professional skills: socializing and making small talk
- case study: The Trade Fair game
Leading themes:
daily travel agency service, organization of trips and holidays, ongoing service for guests in the hotel and restaurant, guide services, travel by coach, plane and ship, communication system in English-speaking countries - means of transport, international insurance, insurance companies,.
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Methods of instruction/ forms of classroom activity
1. problematic: classic problematic, situational, idea exchanges (brainstorming);
2. practical exercises: language exercises performed individually, in pairs, in a group; business case studies; SWOT analysis; mini-projects;
3. problem discussions - in the form of a round table or seminar.
4. ICT tools/MS Teams
Field of study
Student workload
Study level
Education profile
Type of course
obligatory courses
The semester in which the subject is carried out
Mode
Requirements
Course coordinators
Term 2022/23-L: | Term 2024/25-L: | Term 2023/24-L: |
Learning outcomes
Learning outcomes according to PQF 2019
KNOWLEDGE:
The student knows and understands:
1. specialist English used in tourist traffic, including advanced vocabulary, grammar, structures and style in English at level C1 (k_W02/P6S_WG);
2. advanced terminology and techniques used in writing, critical analysis, listening, speaking and reading in English at C1 level - in order to solve specific problems of the tourism industry (k_W04/P6S_WG).
SKILLS:
The student can:
3. read, listen to and create texts in English, and prepare presentations on topics related to the management of tourist traffic, using formal sources (k_U07/P6S_UK);
4. use the English language at level C1, with particular attention to specialized vocabulary, professional terms, technical terms, jargon, pronunciation, etc., especially when listening, writing, reading and speaking (k_U08/P6S_UK)
5. participate in debates, negotiations and conversations, and present and evaluate various opinions and positions related to a given topic (k_U10/P6S_UK)
6. express themselves coherently and precisely in speech and writing in English on selected issues related to the daily handling of tourist traffic (k_U11/P6S_UK).
SOCIAL COMPETENCES:
The student is ready for:
7. critical assessment of one's own language competences and specialist knowledge, and continuous improvement of one's own skills, including language skills, in the course of professional activities (k_K03/P6S_KK);
8. develop their own language skills in the field of English through lifelong learning (k_K06/P6S_KR).
Assessment criteria
Forms of evaluation of learning outcomes:
1. Active participation in classes (reading, listening, speaking, writing): 25% of the final grade (outcomes: 1,2,4,5,6,7,8)
2. Mid-semester revision tests - lexical and grammar tasks (written): 50% of the final grade (outcomes: 1,2,3,4,7,8)
3. The final lexical and grammar revision test (written): 25% of the final grade (outcomes: 1,2,3,4,7)
Pass at 60% of the final grade.
Bibliography
Reading list:
1. Peter Strutt, English for International Tourism (intermediate), Pearson Education (major coursebook).
2. Chris Cooper & C. Michael Hall, Contemporary Tourism: An International Approach, Butterworth-Heinemann (Elsevier).
Suppelemntary reading
1. Bill Mascull. Business Vocabulary in Use (Intermediate), CUP.
2. Raymond Murphy, English Grammar in Use, CUP.
3. Allan Beaver, A Dictionary of Travel and Tourism Terminology, CAB International.
4. S. Medlik, Dictionary of Travel, Tourism and Hospitality, Butterworth-Heinemann.
5. Tourism Terms Made Simple, Scottsdale Convention & Visitors Bureau.
6. Phillip Collin, Jacek Słupski, Słownik biznesu, Wyd. Wilga.
Additional information
Additional information (registration calendar, class conductors, localization and schedules of classes), might be available in the USOSweb system: