IT in tourism practice 01.D3.KJN.ENG.12
Course objectives
The main aim of the course is to acquaint students with specific information technologies, which are an essential element in the current practice of various entities in the tourism industry. The course enrich students´ knowledge with information technologies in hotels, travel agencies, discount portals or current trends in tourism IT. Moreover, students will gain practical skills while working in a chosen managerial and reservation software.
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Course content:
1. Introduction
2. IT in hotels
3. Reservation systems in hotels, practical implications
4. Online travel agencies
5. Discount portals and its functions
6. Social media in tourism
7. Evaluation
8. Conclusions
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Methods of instruction/ forms of classroom activity:
teacher presentation, discussion, material analysis, student presentation, ICT tools/MSTeams/Hoteltime software
Field of study
Student workload
Study level
Education profile
Type of course
Mode
Course coordinators
Learning outcomes
Learning outcomes acc to PQR 2019
Knowledge
1. Student is familiar with the basic terminology of IT in tourism, its functions, benefits and trends (k_W01/ P6S_WG)
Skills
2. Student can work in reservation system, analyze managerial statistics, evaluate the situation of hotel´s occupancy and choose the appropriate techniques to improve revenues (k_U04/ P6S_WG)
3. Student can work well with others in teams, present their ideas and cooperate (k_U14/P6S_U)
Social Compertences
4. Student uses their skills to resolve problematic situations and challenges (k_K02/P6S_KK)
Assessment criteria
Forms of evaluation of learning outcomes
1. Active participation - 25% of the final grade (outcome 1,2,3,4)
2. Written test – open questions - 50% of the final grade (outcome 1,4)
3. Individual work in a specific reservation and managerial software - 25% of the final grade (outcome 2,4)
pass at 60% of the final grade
Bibliography
Reading list
A. obligatory reading (to get a credit):
Benckendorff, P.J., Xiang, Z. and P.J. Sheldon. Tourism Information Technology, 3rd edition. Oxfordshire: CABI. ISBN: 978-1786393432.
B. supplementary reading
Egger, R. and D. Buhalis. 2008. eTourism Case studies: Management & Marketing issues in eTourism. Oxford : Butterworth-Heinemann, 2008. 520 s. ISBN 978-0-7506-8667-9
Social media content, Hoteltime software
Additional information
Additional information (registration calendar, class conductors, localization and schedules of classes), might be available in the USOSweb system: