Business skills and the management of multicultural teams 1.2.5-EC-BSMMT
Course objectives:
Students practice business skills such as negotiations, presentations, meetings, along with useful English vocabulary and expressions. Practical elements, role –plays and case studies allow students to produce work such as written business correspondence, diagrams, reports and more.
Course content
This course combines aspects of Human Resources Management with issues of multiculturalism within an international organisation. Students explore the advantages and challenges of a multicultural/multi-ethnic workforce in areas such as overseas assignments, virtual teams, company mergers, etc. This raises issues such as immigration and societal attitudes which are touched upon in class discussions. The management of such a team is explored both in theory as well as practice in the form of case studies, articles and advice from industry experts.
Methods of instruction/ forms of classroom activity:
case studies, role-plays, presentation, pair work, group work, individual work, discussion,ICT tools/MSTeams platform
Field of study
Student workload
Study level
Education profile
Type of course
Mode
Course coordinators
Term 2022/23-L: | Term 2023/24-L: |
Learning outcomes
Learning outcomes acc to PQR 2019
Knowledge:
Student knows:
1. conduct themselves in elements of Business Skills (k_W01; P6S_WG)
2. be culturally aware in a business environment (k_W07)
Skills
Student can:
2. use the vocabulary and grammar of Business English (k_U05; P6S_UK)
3. engage with some basic theory of multiculturalism (k_U12; P6S_UU)
4. produce written business correspondence (k_U01; P6S_UW)
5. engage collaboratively with their colleagues (k_U09; P6S_UO)
Social competences
Student
7. can engage in a business environment with intercultural sensitivity (k_K03; P6S_KK)
Assessment criteria
Forms of evaluation of learning outcomes:
1. Active participation 40% of the final grade (outcome 1,2,3,4,5,6,7)
2. Class assignments, all of which should be completed 60% (outcome 1,2,3,4,5,6,7)
Final Grading Framework:
2.0 (Fail): 0-59%
3.0 (Average): 60-68%
3.5 (Average Plus): 69-74%
4.0 (Good): 75-84%
4.5 (Good Plus): 85-92%
5.0 (Very Good): 93-100%
Bibliography
Reading list
Cotton, Falvey, Kent. Market Leader Uppr. Int. 3rd edition. Pearson Longman, 2011.
Dubicka, Iwonna and O'keefe, Margaret. Market Leader Advanced. 3rd edition. Pearson Longman, 2011.
Pilbeam, Adrian. Market Leader Working across cultures. Pearson Longman, 2010.
Additional information
Additional information (registration calendar, class conductors, localization and schedules of classes), might be available in the USOSweb system: