Transactional Analysis in business 1.2.5-EC-TAB
Course objectives:
The main goal of the course is to familiarise the students with the concept of transational analysis and to draw attention to what enhances and what block communication in the business context.
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Course content:
1. Main concepts of Transactional Analysis - introduction
2. The value of contract in the business context
3. Attitudes in communication (life positions)
4. Building relationships via communication (strokes)
5. Interpersonal styles (ego states - structural model),
6. Thinking styles (ego states - functional model),
7. Communication paths (transactions)
8. Psychological games (drama triangle)
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Methods of teaching: multimodal presentation, pair-work, discussion, reading, writing, ICT tools/e-learning, MSTeams platform
Field of study
Student workload
Study level
Type of course
Mode
Course coordinators
Learning outcomes
Learning outcomes
Knowledge
The student
1. has the ordered knowledge of selected key concepts of transational analysis (m-W-1/P6S_WG)
Skills
The student
2. has the ability to search for, analyze, select and use information on transactional analysis in the business context utilizing various sources and draw valid conclusions (m-U-1/P6S_UW)
3. can solve problems related to business communication using transactional analysis model (m-U-3/P6S_UW)
4. can use the English language at C1 level in writing and speaking in reference to transactional analysis concepts of business communication (m-U-4/P6S_UK)
Social competences
The student
5. is ready to shape their own views on the valueu of transactional analysis theory in the business context (m-K-2/P6S_KK)
Assessment criteria
Forms of evaluation:
Active participation (60% of the final grade) - outcome 1,3,4,5
A short reflective essay on which aspect of TA you find useful in your professional business context (up to 40% of the final grade) - outcome 1,2,4,5
Criteria
grade 3 - 60%
grade 4 - 80%
grade 5 - 100%
Bibliography
Reading list:
Harris, T (2013). Ja jestem OK, ty jesteś OK. Poznań: Rebis. [I’m OK, you’re OK. 1969]
Hay, Julie (2009). Transactional Analysis for trainers. 2nd ed. Hertfort, UK: Sherwood Publishing.
Stewart, I., and V. Joines (2012). TA today. 2nd ed. Melton Mowbray: UK: Lifespace publishing
Additional reading materials provided by the teacher
Additional information
Additional information (registration calendar, class conductors, localization and schedules of classes), might be available in the USOSweb system: